Last Updated: June 2026

At Metal Mart General Trading L.L.C – S.P.C ("Metal Mart", "we", "our", or "us"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when using our website and services.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name

• Email Address

• Phone Number

• Delivery Address

• Billing Address

• Company Name (if applicable)

Transaction Information

• Order Details

• Payment Information (processed securely through authorized payment providers)

• Purchase History

Technical Information

• IP Address

• Browser Type

• Device Information

• Website Usage Data

• Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Deliver products and services

• Provide customer support

• Send order updates and notifications

• Improve our website and services

• Prevent fraud and unauthorized activities

• Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared with:

• Delivery and logistics providers

• Payment gateway providers

• Government authorities when required by law

• Service providers assisting in website operations

All third parties are required to protect your information and use it only for authorized purposes.

4. Payment Security

All online payments are processed through secure and trusted payment service providers. Metal Mart does not store complete credit card or debit card information on its servers.

5. Cookies

Our website may use cookies to:

• Improve website functionality

• Remember customer preferences

• Analyze website traffic

• Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill business purposes

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

8. Your Rights

You may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your personal data where legally permitted

• Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.

11. Contact Us

Metal Mart General Trading L.L.C – S.P.C

Office 3, M9 – Plot 6, Ar Rikhaymah 2 Street

Mussafah, Abu Dhabi, United Arab Emirates

Email: info@metalmarttrading.com

Website: www.metalmarttrading.com

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.